I can't say enough positive comments about the service that Hero braces provides for my clients and patients. I have worked with Ben and the other professionals at Hero for the past 12+ years. They provide an alternative solution for dogs with cranial cruciate ruptures that can't/won't have surgery using a specific biomechanical design. A variety of wrist (carpal) and ankle (hock) joint issues are also resolved using Hero braces. Bracing is a fairly new concept in veterinary physical therapy and rehabilitation. As a physical therapist myself, I could see some of the issues that could occur (as in the case that posted a poor review) when adequate follow up is not performed. Our patients cannot speak to us; thus, it is imperative to work side by side with your veterinarian or physical therapist to ensure an adequate fit. It's a shame to see a poor review when so many animals have been helped using Hero braces. Keep up your amazing work Ben and the team at Hero!
I have personally seen these braces work on a variety of patients! Our veterinary team always turns to Hero when surgery isn't an option or a dog needs a brace for another reason. The staff is very easy to work with dedicated to providing the best possible care to their patients!
I have now worked with hero braces at 2 separate veterinary clinics. These braces are very effective and the company is easy to work with for the client and the veterinarian. We have used them with dogs that were unable to go to surgery for one reason or another and the dogs have all done great with the braces. I would recommend them to anyone looking for a high quality brace!
I highly recommend Hero Braces. The compassion and understanding that we experienced were top notch. Thank you again, Ben.
I wanted a refund to help with the purchase of a brace from a different company and they refused- but will give adjustments- to the brace that hurt my dog! NO THANK YOU!
After my Labrador Retriever ruptured her Achilles Tendon and had an unsuccessful surgery, we didn't know what to do. Ben at Hero Braces came to the rescue. He made a brace for our dog, after our vet made a mold of the dog's leg. Upon receiving the brace, our veterinarian helped us get it on properly. I emailed Ben a photo of the dog wearing the brace. He wasn't completely satisfied with it, so he made another one and shipped it to me right away. I emailed a photo of the second brace. He then made a third brace for us. Then he was satisfied. Our dog was able to do her normal daily activities, which included walking and hiking with us. She eventually wore the brace out, so we had another one made. She lived a normal life. It was a great solution to the unsuccessful surgery. We will always be grateful to Ben for helping us when we didn't know what the future held for our four legged family member.
If I could give negative stars I would! Our dog has an injury DIRECTLY from using this brace! We went with this brace because it was a few hundred dollars cheaper than the other option. It has been a terrible experience and I recommend you pay the extra money to get a better brace. When we initially received the brace, even without being in the medical field, we could tell it was too short. The top strap wasn't even at the top of our dogs thigh. We had our dogs Physical Therapist send in photos, and Hero said for us to turn the top strap upwards. This does nothing to change the fit of the brace and essentially lead to the injury and pain my dog is in now.. After using the brace that almost ALWAYS popped off at the ankle, we finally got it to stay on for a little over a week. Unknowingly this caused a huge lump on the back of her ankle, because as we thought before the brace didn't fit. Now our dogs progress in healing from her ACL tear is Months back and she is limping terribly. DO NOT BUY FROM THIS COMPANY IF YOU LOVE YOUR DOG AND DON'T WANT TO SEE THEM IN PAIN.
Hero Braces is a US Veterinary Care based in Benkelman, Nebraska. Hero Braces is located at 419 Eagle St, Benkelman, NE 69021, USA.
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